Privacy Policy

Welcome to Africa Spice! This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.africaspice.co.za.
We are committed to protecting your personal data in accordance with the Protection of Personal Information Act (POPIA) and other applicable laws in South Africa.

1. Information We Collect

We may collect the following types of personal and non-personal information:

  • Personal Information: Such as your name, email address, phone number, shipping address, and payment details when you make a purchase, submit an enquiry, or sign up for our newsletters.

  • Technical Data: Including your IP address, browser type, device information, and usage data through cookies and similar technologies.

  • Communication Data: Such as feedback, reviews, or other content you submit via forms or emails.

2. How We Use Your Information

We use your information to:

  • Process and fulfil orders;

  • Respond to enquiries and provide customer support.

  • Improve and personalise your browsing experience.

  • Send marketing communications (with your consent);

  • Monitor usage and detect security issues or fraud;

  • Comply with legal obligations.

3. Sharing of Information

We do not sell or rent your personal information. We may share your information with:

  • Service Providers: Who help us operate the Website and fulfil orders (e.g., payment processors, couriers).

  • Legal Authorities: If required to comply with a legal obligation, protect our rights, or enforce our policies.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to improve website functionality and analyse user activity. You can manage cookie preferences via your browser settings.

5. Your Rights Under POPIA

You have the right to:

  • Access your personal data;

  • Request correction or deletion.

  • Object to processing for marketing;

  • Withdraw consent at any time.

To exercise your rights, contact us at:
📧 delia@africaspice.co.za
📞 +27 11 623 1322

6. Data Security

We implement appropriate security measures to protect your personal data. However, no online system is ever fully secure, and you share information at your own risk.

7. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices of those sites.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised “Effective Date.”

9. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact:

Africa Spice
🌐 Website: http://www.africaspice.co.za
📧 Email: delia@africaspice.co.za
📞 Phone: +27 11 623 1322